Selected case studies.
transparency in healthcare
A two-year engagement with the Centers for Medicare & Medicaid Services (CMS) to implement the No Surprises Act legislation with human-centered design research.
UX RESEARCH / ETHNOGRAPHY / DESIGN STRATEGY
small space living
An in-depth UX research sprint with urban residents living in tiny apartments.
UX RESEARCH / ETHNOGRAPHY / DESIGN STRATEGY
innovation development plan
A four-volume print and digital master plan for a Toronto neighborhood, culminating 18 months of intensive public consultations.
CONTENT STRATEGY / VISUAL DESIGN / PRINT DESIGN
detroit property tax toolkit
A toolkit to help low-income Detroit homeowners apply for property tax assistance and prevent foreclosure.
SERVICE DESIGN / PRINT DESIGN
a day in the life of a neighborhood
A multimedia experience exploring a day in the life of a future neighborhood.
PROJECT MANAGEMENT / DESIGN DIRECTION
A little more about me
I facilitate space for underserved communities to lead the design and policy decisions that most impact them. I’m an advocate for social change across scales and disciplines, designing and researching products, services, spaces, and systems. I believe in the importance of building trust and grounding analytical rigor in everyday human relationships.
I’m trained as an architect, and served as a Design Fellow through the Michigan-Mellon Project on Egalitarianism and the Metropolis before moving back to New York City and working at Sidewalk Labs.
In 2021 I cofounded Touchdown NYC as a fellow at Blue Ridge Labs, and continue to support this mentorship platform by and for formerly incarcerated individuals.
I now live in Seattle and work full-time as a design researcher at Coforma, where I’m conducting research with disabled Veterans to improve the process of applying for benefits.
