Selected case studies.
small space living
An in-depth UX research sprint with urban residents living in tiny apartments.
UX RESEARCH / ETHNOGRAPHY / DESIGN STRATEGY
eviction defense bot
A community-based design sprint to prototype a chatbot to connect tenants and prevent evictions.
DESIGN RESEARCH / UX
innovation development plan
A four-volume print and digital master plan for a Toronto neighborhood, culminating 18 months of intensive public consultations.
CONTENT STRATEGY / VISUAL DESIGN / PRINT DESIGN
detroit property tax toolkit
A toolkit to help low-income Detroit homeowners apply for property tax assistance and prevent foreclosure.
SERVICE DESIGN / PRINT DESIGN
a day in the life of a neighborhood
A multimedia experience exploring a day in the life of a future neighborhood.
PROJECT MANAGEMENT / DESIGN DIRECTION
In most of my work, my role falls under one or more of the following areas.
DESIGN RESEARCH & STRATEGY
Scoping and defining questions; ethnographic interviews to understand stakeholder perspectives; personas and user journeys to identify gaps and opportunities; prototyping, testing, and iterating on new concepts
Case studies →
FACILITATION & COMMUNITY ENGAGEMENT
Centering communities most impacted by an issue, and advocating for participatory / co-design; preparing whiteboards, agendas, and other facilitation materials to run successful stakeholder meetings
Case studies →
PROJECT MANAGEMENT
Creating project plans and team norms; managing client and consultant relationships; coordinating across teams and functions; responding to feedback; tracking progress and anticipating roadblocks
Case studies →
A little more about me.
I facilitate space for underserved communities to lead the design and policy decisions that most impact them. I’m an advocate for social change across scales and disciplines, designing and researching products, services, spaces, and systems. I believe in the importance of building trust and grounding analytical rigor in everyday human relationships.
I’m trained as an architect, and served as a Design Fellow through the Michigan-Mellon Project on Egalitarianism and the Metropolis before moving back to New York City and working at Sidewalk Labs.
In 2021 I cofounded Touchdown NYC as a fellow at Blue Ridge Labs, and continue to support this mentorship platform by and for formerly incarcerated individuals.
I now live in Seattle and work full-time as a design researcher at Coforma, where I’m helping to implement new healthcare policies that increase access and transparency for the consumer.
